Property Management-Key Performance Indicators

Timely Strata Management Actions - Colosseum's Commitment

At Colosseum, we pride ourselves on delivering timely and efficient strata management services that keep your community operating smoothly. Our commitment to prompt action ensures that your strata's needs are met with professionalism and care.

Meeting Deadlines:

• Financial Statements: We guarantee delivery of accurate financial statements to the Council within 21 days of each month-end, offering a clear overview of your community's financial health.
• Meeting Minutes: Our dedication to transparency is evident as we produce comprehensive meeting minutes within just 7 days after each meeting, ensuring everyone remains informed and aligned.

Rapid Communication:

• Email Responsiveness: For Council matters, we respond to emails on the same day if received before 3pm; otherwise, we promptly address them the next day. When it comes to owners and trades, non-emergency inquiries receive a response within 48 hours, while emergency matters are attended to on the same day.
• Voicemail Handling: Voicemails from both Council and owners are treated with equal urgency. Messages received before 3pm are addressed the same day; those received after 3pm receive our prompt attention the following day.

Efficient Processes:

• Quote Delivery: We recognize the importance of making informed decisions. That's why we commit to providing quotes requested by the Council within 2 weeks, allowing for well-considered choices.
• Owner Communications: When Council directs communication to owners, we act promptly, ensuring that the necessary information reaches them within 3 days, promoting transparency and community engagement.

Choose Colosseum for Swift and Reliable Strata Management:

By prioritizing responsiveness and timely action, Colosseum stands as your dependable partner in strata management. Our commitment to meeting deadlines and maintaining efficient communication channels guarantees a harmonious and well-informed community.

Contact us today to experience efficient and transparent strata management that keeps your community running seamlessly.